Good Job, Logitech
Keith Ward blogged on Tuesday about a fantastic experience he had with Logitech Tech Support:
Thumbs-up to Logitech Tech Support
Very seldom do we hear tech support stories that are nothing but positive so I thought this was definitely worth mentioning.
From Keith:
"I only had to wait minutes, and talked with someone very knowledgeable, who listened patiently to my explanations, and kept working on the problem until we got it resolved. He was unfailingly polite, and was able to hone into the problem quickly."
I truly believe that the quality of a company's technical support is directly related to the kind of company it is as a whole.
Good Job, Logitech originally appeared on About.com Focus on PC Support on Thursday, January 14th, 2010 at 06:15:29.
